Mark Churella, Sr.
Mark entered into the industry in 1984 as an insurance agent in the family owned agency of Financial Designs, Inc. which was founded by his father, Robert G. Churella, Sr. in 1970. Mark was appointed President and CEO of Financial Designs, Inc. in 1988. Under his leadership the FDI Group was established in 1990 to serve as the controlling entity of the growing number of companies. Today, there are nine affiliates thriving under the FDI Group umbrella which exemplifies his commitment of creative business development to bring the best solutions, the best people and the best service to the marketplace.
Mark oversees the strategic direction, development and implementation of the enterprise investment strategy and provides direction to leadership functions and business organizations to meet the enduring needs of our customers. Mark earned a B.A. degree from the University of Michigan in 1979 and is a licensed Property & Casualty, Life & Health Insurance Producer.
Mark Churella, Jr.
Mark Churella Jr. is Co-President and Chief Operating Officer of The FDI Group.
Prior to his current role, Mark joined CompOne Administrators in 2003, and held the position as executive account manager. In this role, he analyzed client needs, coverage forms, and quotations. He also reviewed audits of policies and worked as a liaison between client and carrier. He then transitioned to a producer role for GBF, specializing in writing business for property & casualty and personal lines, and was named EVP/COO of GBF in 2008 where he held overall executive responsibility for customer relationship management, expanding the company’s long‐term strategic business pipeline, driving growth, and executive oversight of program execution.
Mark is a member of The FDI Group executive board and is intimately involved with the promotion of business continuity and innovation initiatives. His focus is to continue the design of customer service oriented improvement processes, identify business acquisition opportunities, and foster strategic relationships.
Mark earned a B.A. degree from the University of Michigan in 2002. He, his wife, and two young children, reside in the greater South Lyon area.
Ryan started his career in 2010 as an Account Executive for CompOne Administrators. In his current role, he shares in the day-to-day oversight and support of The FDI Group business affiliates and focuses on specific growth enablers, including performance metrics, important strategic partnerships, and leadership initiatives. As a member of the leadership team, Ryan manages a number of organization-wide processes and activities, driving seamless strategies and execution across the enterprise.
Ryan is a member of The FDI Group executive board and has played a leadership role in the expansion of technology engagement and was instrumental in the successful implementation of numerous corporate initiatives to ensure stability and continuity of service to our customers. Ryan earned a B.A. degree from the University of Michigan and is a licensed Property & Casualty Insurance Producer. He, his wife, and three young children, reside in the greater Ann Arbor area.
Bruce began his career with The FDI Group of companies as Vice President of Sales in 2005. He led efforts in sales and business development and was an integral member in the financial planning, pricing, and cost management activities within the claims management companies. In 2006, Bruce was appointed to the position of Executive Vice President and Chief Operating Officer of AbsencePlus, CompOne, ManageAbility and Startech Software. He holds the same title for two additional FDI Group companies, MAI IME and Rizikon, which were both formed in 2015.
Bruce is responsible for ensuring that the appropriate people, processes and tools are in place to enable delivery of services and for building a culture of continuous improvement within the companies. He integrates work across the core operations and quality assurance operations, and coordinates with other functions including Information Technology, and Risk Management, to support business success and provide value to customers.
Prior to joining FDI Group, Bruce entered into the industry in 1988 as an Account Executive for a rehabilitation and vocational provider. He then took a role with a regional TPA as an Account Executive in 1991. During his fourteen years, he held a number of posts finishing his tenure as Vice President of Sales in 2005. His experience included Claims Administration, Managed Care Products, and Independent Adjusting Services in the P&C Insurance markets.
Bruce is a member of the Knights of Columbus and a veteran of the U.S. Armed Services having served as a Military Police Officer. He firmly believes that God, AA (staying sober 31 years), hard work and helping others was the Key to his success, stating “Faith will move mountains but it is a good Idea to bring a shovel while you wait!”
With over thirty years of experience in the insurance industry, Fred Holland has had the opportunity to be involved with the large, alphabet insurance brokers such as Marsh and Fred S. James. Fred specialized in large commercial accounts including Fortune 500 and self-insured companies, and held the role of vice president.
Fred later joined a private insurance agency in Birmingham, Michigan as a minority owner and led sales and marketing efforts. During this period, Fred also introduced the Alternative Funding concept to the agency and wrote accounts into the Rent-a-Captive markets. It was here Fred was able to focus on homogenous groups and self-insured clients in both the private and public sector.
Fred joined the FDI Group as an executive with FDI Risk Managers and continues to specialize in the Alternative Funding programs including but not limited to: Captives, Rent-a-Captives, Self-Insurance, Pooled programs and Fronted programs.
Fred holds a Michigan Agent Insurance License for Property & Casualty, Michigan Insurance Counselor License, and Michigan Surplus Lines Agent License. He is Certified and a member of the Society of Certified Insurance Counselors, the Society of Certified Professional Insurance Agents and a member of the Michigan Licensed Insurance Counselors Association.
Jayne Schefke is executive vice president of finance and human resources, overseeing these departments as well as administration and network service departments. Jayne is responsible for corporate financial planning, analysis, and forecasting, as well as capital commitment planning and competitive analysis.
Prior to joining FDI Group on an executive level, Jayne worked with the GBF agency. There she processed group enrollments for life insurance and performed accounting responsibilities, and was later promoted to office manager. She worked for the GBF Agency from 1983 to 1991 when they were acquired by FDI Group.
Today, she leads a team of professionals specializing in accounting and human resource management. Jayne was named to this position in 2003. During her tenure with the FDI Group for over 30 years, Jayne has been an integral part in the growth and development of the FDI Group family of companies.
Jitender Sunke is the chief technology officer for the FDI Group. Jitender is responsible for overseeing all aspects of information technology, information security, data and analytics. He also supports the growth of FDI’s business by partnering with the internal teams and business units on IT and analytics related revenue generating programs.
Before joining the FDI Group, Jitender spent more than 15 years at ITC Holdings Inc., as Enterprise Resource Planning Applications Manager. Prior to this position, Sunke worked in a variety of industries including healthcare, utilities, electronics and automotive.
Jitender first joined The FDI Group as a director of applications & infrastructure, overseeing activities such as client services, product development, cyber security and operations support.
Sunke attended Osmania University, in Hyderabad, India, where he completed a Bachelor’s degree in Electronics and Master’s degree in Computer Applications. Sunke is a PMI Certified Project Management Professional.
Erica Healander joined the FDI Group in 2021 as the Vice President of People Operations and Enterprise Risk Management. Erica is responsible for organizational transformation, employee development, and human resource functions. Additionally, she leads the organization’s enterprise risk management program, focusing on operational, strategic, and compliance-related risks.
Erica has over 20 years of experience in risk management and insurance functions and holds a Master’s degree of Human Resource Management & Organizational Development from Eastern Michigan University. Erica has held various leadership positions at public universities, including the University of California and Eastern Michigan University, as well as national third party administrators. The depth and breadth of her experience in the insurance services industry combined with her human resource management skills, makes Erica an exceptional Vice President of People Operations for the FDI Group.
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